Terms of Use

1. Introduction and Acceptance

Welcome to Skryxelliz. These Terms of Use constitute a legally binding agreement between you and Skryxelliz, governing your access to and use of our website at skryxelliz.world and any related services, features, content, or applications we offer.

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms. We recommend reviewing these terms periodically to stay informed of any updates.

2. Company Information

This website is owned and operated by:

Skryxelliz
21 Bloomsbury Street
London WC1B 3HF
United Kingdom
Phone: +44 20 7424 2800
Email: ask@skryxelliz.world

All references to "we," "us," "our," or "the company" refer to Skryxelliz. All references to "you" or "your" refer to the user or viewer of our website.

3. Eligibility and User Responsibilities

By using our website and purchasing our products, you represent and warrant that:

You are at least 18 years of age or have reached the age of majority in your jurisdiction.

You have the legal capacity to enter into binding contracts.

You will use the website only for lawful purposes and in accordance with these Terms of Use.

All information you provide to us is accurate, current, and complete.

You will maintain the accuracy of such information and promptly update it as necessary.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You will immediately notify us of any unauthorized use of your account or any other breach of security.

If you are using the website on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

4. Product Information and Availability

We make every effort to display our products and their characteristics as accurately as possible. However, we do not warrant that product descriptions, images, pricing, or other content on the website is accurate, complete, reliable, current, or error-free.

Product Descriptions: The information provided about our products, including ingredients, benefits, and usage instructions, is for informational purposes only. While we strive for accuracy, product formulations may be updated, and information may change without notice.

Not Medical Products: Our products are dietary supplements and are not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. The products are sold without a prescription and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Individual Results: All results from using our products are strictly individual and depend on various factors including age, lifestyle, diet, overall health, and individual body characteristics. We make no guarantees or promises regarding specific results or outcomes.

Product Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. In the event a product is unavailable after you have placed an order, we will notify you and provide a full refund.

Pricing: All prices are displayed in British Pounds and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.

5. Ordering and Payment

Order Process: When you place an order through our website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason. Your order will be confirmed when we send you an order confirmation email. The contract between us is formed when we send the order confirmation.

Payment: Payment must be made at the time of ordering using one of the accepted payment methods displayed on our website. We use secure third-party payment processors to handle transactions. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total amount to your payment method.

Payment Security: We implement industry-standard security measures to protect your payment information. However, we do not store complete payment card details on our servers. Payment processing is handled by PCI DSS compliant third-party processors.

Order Verification: We reserve the right to verify your order information, including contacting you by phone or email to confirm order details, delivery address, and payment information. We may cancel or refuse orders that we cannot verify or that appear fraudulent.

Pricing Errors: If we discover a pricing error after you have placed an order, we will notify you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it for a full refund.

6. Shipping and Delivery

Delivery Areas: We currently ship to addresses within the United Kingdom. Delivery to other locations may be available upon request and subject to additional terms and shipping costs.

Delivery Times: Estimated delivery times are provided for guidance only and are not guaranteed. Delivery times may vary depending on your location, product availability, and external factors such as weather conditions or courier delays. We are not liable for delays caused by circumstances beyond our reasonable control.

Shipping Costs: Shipping costs are calculated based on the delivery address and order value. Shipping charges will be clearly displayed before you complete your order. We may offer free shipping promotions from time to time, subject to specific terms and conditions.

Delivery Responsibility: Once products are delivered to the address you provided, the risk of loss or damage passes to you. Please inspect your order upon delivery and contact us immediately if there are any issues with the products or packaging.

Failed Deliveries: If delivery fails due to incorrect address information, unavailability at the delivery address, or refusal to accept delivery, you may be responsible for additional shipping charges for redelivery. If the package is returned to us, we will contact you to arrange redelivery or process a refund minus shipping costs.

7. Returns and Refunds

Our return and refund policy is designed to ensure customer satisfaction while maintaining product quality and safety standards. For detailed information about returns, refunds, and our satisfaction guarantee, please refer to our separate Return Policy page.

In summary, you may return unopened products within a specified timeframe for a refund. Opened products may be eligible for return under certain circumstances. All returns are subject to inspection and approval. Please contact our customer service team before returning any products.

8. Intellectual Property Rights

Ownership: All content on this website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, software, and the compilation thereof, is the property of Skryxelliz or its content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

Trademarks: The Skryxelliz name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Skryxelliz. You may not use these marks without our prior written permission. Other names, logos, and brands mentioned on the website may be trademarks of their respective owners.

Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website for personal, non-commercial purposes. This license does not include any right to: (a) resell or make commercial use of the website or its content; (b) collect or use product listings, descriptions, or prices; (c) make derivative use of the website or its content; (d) download or copy account information; or (e) use data mining, robots, or similar data gathering tools.

Prohibited Uses: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our website, except as necessary for your personal, non-commercial use or as expressly permitted by these terms.

User Content: If you submit reviews, comments, feedback, or other content to our website, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. You represent that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights.

9. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Using the website for any unlawful purpose or in violation of these Terms of Use.

Attempting to gain unauthorized access to any portion of the website, other user accounts, or any systems or networks connected to the website.

Interfering with or disrupting the website or servers or networks connected to the website.

Using any robot, spider, scraper, or other automated means to access the website without our express written permission.

Introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material.

Attempting to probe, scan, or test the vulnerability of the website or any associated system or network.

Impersonating any person or entity or falsely stating or misrepresenting your affiliation with any person or entity.

Collecting or harvesting any personally identifiable information from the website.

Using the website to transmit spam, chain letters, or other unsolicited communications.

Posting or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

Violating any applicable local, national, or international law or regulation.

Encouraging or enabling any other individual to engage in any prohibited activity.

We reserve the right to terminate or suspend your access to the website immediately, without prior notice or liability, if you breach any of these prohibited activities or other provisions of these Terms of Use.

10. Health and Safety Information

Not Medical Advice: The information provided on this website is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or before starting any new supplement regimen.

Dietary Supplement: Our products are dietary supplements intended to support general wellness. They are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding dietary supplements have not been evaluated by the Medicines and Healthcare products Regulatory Agency (MHRA) or other regulatory authorities.

Consultation Recommended: Before using our products, especially if you are pregnant, nursing, taking medications, or have a medical condition, consult with a healthcare professional. Discontinue use and consult a healthcare provider if you experience any adverse reactions.

Not for Children: Our products are intended for use by adults aged 18 and over. Keep products out of reach of children.

Storage and Handling: Follow the storage instructions provided on product labels. Store products in a cool, dry place away from direct sunlight and heat. Do not use products past their expiration date.

Allergen Information: Product labels contain information about ingredients and potential allergens. If you have allergies or sensitivities, carefully review ingredient lists before use.

11. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE OR ANY CONTENT IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM OBTAINING ANY CONTENT FROM THE WEBSITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY HAVE OTHER RIGHTS THAT VARY BY JURISDICTION.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SKRYXELLIZ, ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE;

ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE;

ANY CONTENT OBTAINED FROM THE WEBSITE;

UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;

USE OF OR RELIANCE ON ANY PRODUCTS PURCHASED THROUGH THE WEBSITE;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED POUNDS (£100), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold harmless Skryxelliz, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your violation of these Terms of Use;

Your use of the website or products;

Your violation of any rights of another party;

Your violation of any applicable laws or regulations;

Any content you submit or transmit through the website.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

14. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Skryxelliz. We provide these links for your convenience and do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or use.

15. Governing Law and Jurisdiction

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.

You agree that any legal action or proceeding arising out of or related to these Terms of Use or your use of the website shall be brought exclusively in the courts of England and Wales. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

16. Dispute Resolution

We are committed to resolving disputes amicably and efficiently. If you have any concerns or disputes regarding our products or services, please contact our customer service team first. We will make every effort to resolve the issue to your satisfaction.

If we cannot resolve a dispute through informal negotiation, you may have the right to use alternative dispute resolution procedures, such as mediation or arbitration, before pursuing litigation. We are willing to participate in such procedures to reach a fair resolution.

For consumer disputes, you may also have the right to use the European Commission's Online Dispute Resolution platform, available at ec.europa.eu/consumers/odr.

17. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent. If modification is not possible, the provision shall be severed from these terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and the remaining provisions shall continue in full force and effect.

18. Waiver

No waiver by Skryxelliz of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these terms shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms of Use, together with our Privacy Policy, Cookies Policy, and Return Policy, constitute the entire agreement between you and Skryxelliz regarding your use of the website and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.

20. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Use or any aspect of our website or services, please contact us:

Skryxelliz
21 Bloomsbury Street
London WC1B 3HF
United Kingdom
Phone: +44 20 7424 2800
Email: ask@skryxelliz.world

We value your feedback and are committed to providing excellent customer service. We will respond to your inquiry as promptly as possible.